When ordering giclees or framed pictures, please allow 1-3 weeks before shipping. All of our framing is custom and it is done in-house. We procure precisely cut frames once we receive your order and we process them once they arrive from our vendors. Very large framed pictures will ship with Plexi-glass due to carrier restrictions.

Our shipping prices are designed with a no nonsense approach. For our standard expedited service, we simply charge $8.99 to send each order* - no matter how large. By allowing us some flexibility in our shipping choices, we are able to keep prices low and ensure the best shipping methods for everyone. Typically, we will choose between USPS and FedEx. If you have special requests or instructions regarding shipping, please enter them into the comments box when placing your order.

• We ship to the United States (including territories) and Canada only
• Post Office boxes are OK!
• US Armed Forces Post Office (APO/FPO) is happily served
• Orders ship within 1 business day! (excludes giclees and framed items)
• All domestic packages are trackable through the carrier

Our communication to our customers is second to none. We pride ourselves on exceptional updates and feedback on your purchases. We will never leave you wondering where your order is or when you will receive it!

* Flat shipping rate applies to U.S. shipments only.

Schedule
We ship daily via United States Postal Service (USPS) and Federal Express (FedEx). We always choose the best method for each order based on the service selected. We will happily provide custom shipping quotes for orders with special needs or if a specific shipping method is desired.

Days	Cut-off Time
Monday-Friday	1:00PM ET
Saturday & Sunday	No shipping.
Holidays	Contingent on USPS/FedEx pick-up schedule unless otherwise posted.

Note: shipping cut-off times are not guaranteed. Questions about shipping should be resolved before placing your order. Carrier transit times are out of our control.

Rate Table

Service	Transit Time	Locations	Notes	Price per Order
Expedited	2-5 business days	United States, APO/FPO, PO Boxes, U.S. Territories	In our experience, about 90% of packages arrive in under 3 days. Allow additional time for remote locations. Shipments under 3lbs. may not be insured.	$8.99
Express	3 business days or less	United States, U.S. Territories	All express shipments are insured. This is a guaranteed service.	$19.99
Custom	Varies	United States, Canada, APO/FPO, PO Boxes, U.S. Territories	Contact us for a custom quote for a faster or specific shipping method. We will do our best to accommodate you. You may place your order and select "Special Terms" as the payment method to pay after agreeing on a shipping method.	Varies
Economy International	Varies	Canada, all provinces	Any duties and customs fees are the sole responsibility of the customer. We will specify the lowest cost of goods possible, but we cannot falsify customs information. Shipments under 4lbs. may not be insured.	$10.99
In-Store Pickup	None	Upstate NY	If you are going to be in New York's capital region, you may pick up your order at: Artworld 805 Route 146 Clifton Park, NY 12065 Please place your order online first and we will have it ready as soon as possible. Allow additional time for framed artwork and giclees. Email or call to schedule the pick-up.	FREE

Note: all prices are in U.S. dollars. We cannot be responsible for loss or damage on uninsured packages.

Returns
RichGabriel.com guarantees the quality of our products from the choices we make in our printing process all the way to your door. We only succeed by making sure that every customer is happy and satisfied with their purchase and would recommend us to their friends. Therefore, we have a very progressive return policy to make sure that every sale we make furthers a relationship with our customers for years to come.

• Because we deal in limited edition works and seasonal merchandise, returns must be approved within 7 days of receipt of your order.
• RichGabriel.com accepts returns and exchanges for damaged or defective items at no charge (subject to verification). We will pay all shipping charges related to your return of these items including shipping the original back to us and shipping a new item to you.
• If you change your mind and no longer want an item that you ordered, you may return it for a refund if the item is in the original condition that you received it. We do ask that you be responsible for shipping charges in this case.
• Please contact us at artist@richgabriel.com for more information or to arrange a return.